Free BookCitizens and Service Delivery (Directions in Development)

[Get.YJoo] Citizens and Service Delivery (Directions in Development)

[Get.YJoo] Citizens and Service Delivery (Directions in Development)

You can download in the form of an ebook: pdf, kindle ebook, ms word here and more softfile type. [Get.YJoo] Citizens and Service Delivery (Directions in Development), this is a great books that I think are not only fun to read but also very educational.
Book Details :
Published on: 2011-12-01
Released on: 2011-12-01
Original language:

In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors – health, education and social protection – which involve close interactions between providers and citizens/users of services.Governments, NGOs, and donors alike have been experimenting with various “social accountability” tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens – individually and collectively – can influence service delivery through access to information and opportunities to use it to hold providers – both frontline service providers and program managers – accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development.The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level. Terms and Conditions Citizens Bank Citizens Bank Online Terms and Conditions. Scope of Agreement; Electronic Communications; E-Mail Use; Agreement and Acknowledgement; Definitions; Security and ... Propane Tank Installation & Propane Delivery in Houston TX ... Greens Blue Flame supplies propane tank installation services and propane delivery in the Houston TX area. We also offer bulk commercial delivery. Private Participation in Infrastructure (PPI) Project ... The Private Participation in Infrastructure (PPI) Project Database has data on over 6400 infrastructure projects in 139 low- and middle-income countries. The ... Community : University of Minnesota Extension Leadership and Civic Engagement. Civic Engagement Educational cohorts consultations and materials help local leaders engage citizens in decisions design successful ... Trempealeau County Sheriff Welcome from the Sheriff. Welcome to the Trempealeau County Sheriff's Office Web Page. The Trempealeau County Sheriff's Office began operation in 1854 and has since ... Instructional Resources K-12 Education Solutions Pearson Learning resources courseware and services to improve education's effectiveness and inspire everyone to go further Helping citizens keep neighborhood streets safe. Traffic Development & Neighborhood Quality of Life Keeping neighborhood streets safe and protecting the environment from poorly-planned transportation projects. Citizens' engagement in policymaking and the design of ... Introduction. Fundamental to any consideration of citizen engagement in policymaking and the design of public services is the recognition that the citizens in a ... Directory Overview About NJDOT - New Jersey Overview. The New Jersey Department of Transportation (NJDOT) is dedicated to providing quality services to its customers the citizens of New Jersey. Management Systems International (MSI) - MSI Worldwide Management Systems International (MSI) a Tetra Tech company is a US-based international development firm that specializes in designing implementing and evaluating ...
Read BookPearl Jam FAQ All That Left to Know About Seattle Most Enduring Band (FAQ Series)